Aadhaar First

Ensure branch/field officers prioritize Aadhaar eSign over other electronic/digital eSigns
Allow only different modes of Aadhaar eSign at first, set priority for authentication mode (OTP, Biometric, Face, Iris)
Non-Aadhaar eSigns are available ONLY after all ways to Aadhaar eSign are already tried unsuccessfully by the signer
Ensure business continuity if Aadhaar eSign is down, without compromising on compliance and enforcement

About the Feature

Branch/field officers often default to the path of least resistance which means skipping the more secure but slightly longer Aadhaar eSign in favour of quicker, less enforceable electronic signing methods. This can expose businesses to compliance risks.

A seemingly easy way out would be to disable non-Aadhaar electronic signing altogether. 

But you don’t want to completely disable non-Aadhaar signing options - because then you’ll be stuck for the segment of your customers who don’t have Aadhaar linkage. You may even need to maintain a parallel paper-based operation for them.

How do you balance the need for operational flexibility with the need for compliance? Is it possible to prioritize BOTH without sacrificing the other?

With Aadhaar First - you can now have the flexibility and meet your compliance needs too. 

Aadhaar First is an automated cascade routing system for eSign types. Field and branch officers are forced to prioritize Aadhaar eSign and can only view non-Aadhaar options after all selected Aadhaar eSign modes are exhausted/attempted.

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Used By
  • Capri Global
  • Muthoot Microfin Ltd
  • Svathantra Microfin Private Limited
Benefits
  • Compliance-First Approach: You can ensure that all customers who CAN sign via Aadhaar eSign actually sign by that method - safeguarding your internal compliance requirements
  • Flexibility without sacrificing compliance:  You don’t get stuck with customers who don’t have Aadhaar-mobile linkage. With Aadhaar First, you can try out other Aadhaar authentication modes (Face, Biometric, IRIS) first. If they also fail - revert to Leegality’s secure non-Aadhaar-based signing types as a last resort. 
Use Cases

Assisted paperwork journeys where your agents guide the customer through each process step on their own devices.

See how Aadhaar First works

FAQs