Solve your paper mess: Use Secure Virtual Signatures

Meet Parth and Radhika, a young couple in their early 30s who swear by the digital age. They complete their tasks on the go, with quick thumb swipes. They use credit cards for their daily expenses, don’t sign cheques and never stand in a line to buy tickets or pay bills (why miss the cashbacks!).

Radhika runs a fast growing business in Bengaluru. With the year coming to a close, her desk is overflowing with papers - employment agreements that require her signatures, client onboarding forms that require further action, approval letters to sanction the festival bonus etc. She wonders: if her clients are online, why is her document flow offline?

Parth has chosen to use the weekend to find a new gym for his daily workout. Out comes the phone, and he books himself a fitness class in a nearby gym - quick and seamless. At the gym, before he can try the gym's facilities, Parth is handed over a form to fill. Parth scrambles for a pen, locates every signature box, and sulkingly signs multiple times. He wonders: if 90% of the customer acquisition process is online, why is the rest paper-dependent?

Can your employees and customers' frustration be reduced while simultaneously adding to the business’ bottom line? Leegality.com's Secure Virtual Signature is a solution to your paper mess.

What is a
Secure Virtual Signature?

Leegality.com's Secure Virtual Signature is an authentication mechanism which reflects the user’s consent and intention to approve the contents of an electronic document. This approval appears on the document by way of a user generated virtual sign or by the user choosing a computer generated mark.

Appearance of Leegality's Secure Virtual Signature
Appearance of Leegality's Secure Virtual Signature

What documents
can be signed using this?

Leegality.com's Secure Virtual Signature is not an Electronic or a Digital Signature. If a document needs a “signature” as per regulatory or statutory requirements, Secure Virtual Signatures may not be suitable. Leegality.com's Aadhaar eSign solution should be used for such documents.

Read further How can you utilize Aadhaar eSign for your business?

For all other documents, the Secure Virtual Signature is sufficient as per Section 10A of the Information Technology Act 2000. Routine documents such as business agreements, employee contracts, onboarding forms, non-disclosure agreements and HR related documents can be validly authenticated using the Secure Virtual Signatures. If needed, these virtual signatures can be paired with Leegality.com's Instant eStamp services for an end-to-end digital document workflow.

What advantages do these provide over hand-signatures?

Hand signatures are frequently disputed in court proceedings and derail the digital document workflow of your business. This increases the cost of doing business - printing, courier services, longer turnaround time and increased legal uncertainty. It also makes the documents prone to theft/loss, and less amenable to quick retrieval and analysis. Most importantly, your customers and employees are used to online payments, online shopping, online banking etc., and expect a similar seamless last mile experience in their day-to-day dealings with you.

Ease of enforceability and User convenience of Secure Virtual signature offered by Leegality.
Signing Matrix for Secure Virtual Signatures

Ease of enforceability and User convenience of hand signatures
Signing Matrix for hand-signatures

Leegality.com provides an alternative to hand-signatures by way of its Secure Virtual Signature. The Secure Virtual Signature involves the following -

  • OTP verification of signer’s phone number
  • Timestamp
  • Audit trail generated as an unbiased third-party
  • Tamper-evident document and audit trail, and
  • Capture of live face and GPS coordinates (optional)

With multi-layer digital verification, the Secure Virtual Signature is very difficult to disprove in court.

Keep your customers & employees happy, documents safe and costs low. Reach out to us at contact@leegality.com for your free testing account.



Aadhaar eSign replaces paper

Offline Aadhaar e-KYC: The past, present and future of AADHAAR eSIGN?

In the next few weeks, the Controller of Certifying Authorities (CCA) is expected to roll out an Offline Aadhaar e-KYC enabled eSign. This will  possibly replace the current Aadhaar eSign process. The CCA regulates the working of Certifying Authorities (CA), who issue digital signature certificates for electronic authentication of users.

In this post, we briefly look at the past, present and the near future of Aadhaar eSign and what it means for businesses looking to digitize their documentation process. 

Read further  What is Aadhaar eSign?

The big picture

Aadhaar eSign has seen  rapid adoption by businesses, with around 50 million signatures issued in the past three years. Inherent to its rapid adoption is the faith of businesses in digitization and the immense value it adds by reducing the cost and time associated with paper documents. 

Read further How can you utilize Aadhaar eSign for your business?

Legal troubles of Aadhaar eSign

Early years

The Government of India gave Aadhaar eSign legal backing in early 2015, by way of a notification issued under the Information Technology Act 2000.

From 2015 to September 2018, Aadhaar eSign sailed smoothly with widespread and aggressive adoption. While fintech companies and stock brokers were the earliest adopters of this service, Aadhaar eSign was rapidly gaining acceptance even among the traditionally more technology averse businesses.

Read further  The Law around Aadhaar eSign

The Supreme Court's Order

Towards the end of September 2018, the Supreme Court of India passed an order on the constitutional validity of Aadhaar authentication. While the Court upheld the constitutional validity of the Aadhaar Act 2016, it curtailed the extent to which Aadhaar authentication could be undertaken by state and private entities. In particular, the Court declared it unconstitutional to conduct Aadhaar authentication merely by way of a contract, without the backing of a law. This decision was received with bouquets and brickbats in equal measure.

Aadhaar eSign was not discussed in the Supreme Court's order and therefore faced no immediate scrutiny or disruption. Stakeholders in the eSign process were also of the understanding that Aadhaar eSign was in compliance with the court’s order as the use of Aadhaar authentication (for e-KYC) in generating eSigns was backed by the Information Technology Act 2000. This understanding was further bolstered by absence of any communication or guidance from UIDAI /CCA for close to two (2) months subsequent to the order.

The first assault on the Aadhaar eSign came at the end of November by way of National Payments Corporation of India's (NPCI) announcement  suspending Aadhaar eSign based e-mandates. These e-mandates had seen rapid adoption due to their low failure rates and  significant reduction in registration time, when compared to their paper alternatives. 

On 29 November 2018, the CCA released its revised ‘Identity Verification Guidelines’ introducing Aadhaar Offline eKYC for issuance of a Digital Signature Certificate (DSC) to the users. Simultaneously, the CCA has initiated the first steps to discontinue the current Aadhaar eSign process, though a final decision is pending as the Union Government has reportedly sought a legal opinion from the Ministry of Law and Justice.

How is Aadhaar Offline e-KYC enabled eSign generated?

However, the operational nitty-gritties of the new Aadhaar eSign have not been settled.

Road ahead for eSignatures

Legal validity Offline Aaddhaar eSign
Matrix for Offline Aadhaar eSign

Compared to the current Aadhaar eSign, the use of the new Aadhaar eSign will require a higher level of digital literacy, though nothing that some hand-holding and awareness can't overcome. Further, businesses which were waiting on the sidelines due to the long pending Supreme Court case can now proceed with the new eSign process as it does not involve an online Aadhaar authentication.

The new Aadhaar eSign process can be used for signing contracts (with business partners, employees and borrowers etc.), customer onboarding forms, regulatory forms, invoicing etc. Sectors like SME finance (where the ease of enforceability of contracts may be of foremost importance) will find the new Aadhaar eSign very attractive. Other methods of digital authentication such as 'Virtual Signatures' may also be a viable alternative to Aadhaar eSign and paper-based hand signatures, especially for routine documents such as approval letters, onboarding forms and HR documents. These eSignatures can be paired with the Instant eStamp services offered by Leegality.com for an end-to-end digital document workflow.

Reach out to us at contact@leegality.com for more details on Aadhaar eSign, Virtual Signatures and Instant eStamp Gateway.


3 ways less can be more for your business

In our personal lives we have come a long way in replacing inefficient processes – emails for letters and computers for typewriters are some prominent examples. We have also become addicted to instant gratification – watching movies, ordering meals and running errands (Zomato, Dunzo, Practo, Capital Float…you get the idea).

However, when running businesses there is always so much to be done that one can frequently fail to keep track of the creeping redundancies. You may see things being executed “smoothly”, but the redundancies slowly eat into your money and employees' time. Freeing your employees from these would allow them to be ‘outcome driven’, reduce errors, and minimize the consequent time in locating and fixing them. Does this sound too good to be true? Read on.

Get the thermometer out – Measure and learn


What gets measured gets managed

Peter Drucker (Management Guru and writer)

Are your teams (HR, Legal, Operations) “busy” drafting, printing, storing, scanning, retrieving documents and chasing people for signatures and approvals? Is your Sales team spending time sorting through leads instead of being on calls?

Take some time to write down everything your team does and how long it takes. Include in this list time spent waiting around, sending emails, tracking documents, social media and everything else –  you will find out what your biggest time guzzlers are.

A few clicks are mightier than the pen – your eSign and eStamp strategy

Use eSign and go paperless. Go Leegality.com.
Go Paperless. Go Leegality.com

Hand signatures are ancient entities (first appearing in 7th century ), but somehow, they continue to be prevalent in our 21st century lives. These hand signed documents drag down the pace of a business transaction and distract employees from achieving outcomes (printing, scanning, couriering, stamp paper procurement, follow-up and retrieving time…haven’t you noticed?).

Multiply this wasted employee time and cost with the several hundred documents you execute each year (or each month?) such as Customer onboarding forms, NDAs,  employee and partner contracts, self-attested documents, and invoices.

You can use services like Leegality.com for  eSigning and eStamping documents.  This can slash the time and money spent on dealing with documents by  90% (do you have more ‘outcomes’ you want to achieve?), and give your customers a seamless digital experience. Cherry on the cake – never misplace an important document, and allow controlled access across geographies. 

Find more about this on our previous post - How can you utilize Aadhaar eSign for your business?

Let the machines take over – automate using tools

Automating business processes using tools reduces/eliminates the need for human touchpoints, saving time, money and frustration for employees and customers; though not everything can be or should be automated (ask Elon Musk). To start with, you may focus on repetitive, time-consuming tasks which create friction in your external and internal interactions.

Basic collaboration tools like Calendar apps (Google Calendar), To do lists (Wunderlist, Google Keep), and cloud backup platforms (Google Drive, Dropbox) help in streamlining workflows within a business. Other force multipliers can be customer relationship management (CRM) platforms – Hubspot has helped us streamline our marketing and sale funnels. Tools like Zapier can help in creating mini automations between your business tools (e.g. save all attachments from incoming emails to Dropbox). You can also explore other small ways to automate tasks, and with some hits and misses you will have a much smoother and less time-consuming workflow.



RBI's new data localisation directive for the Financial Industry

The dynamic and exponential growth of digital payments in India is pretty evident. Everyone, from the Government of India (BHIM) to global tech companies (Facebook, Google) to legacy banks (Axis, HDFC, et al) to a number of start-ups (PayTM, PayU, MobiKwik) have jumped into this space.

However, one pressing concern has been security in the digital payments ecosystem. Cyber-frauds, scams, and phishing attacks are one layer of the problem. The other is ensuring that appropriate cybersecurity controls are actually implemented by payment systems providers.

Read more


The Law around Aadhaar eSign

In this blog post, we discuss the laws and regulations around Aadhaar eSign, Digital Agreements & Digital Signatures.Read more


How does Leegality's Aadhaar eSign Gateway work?

We have previously talked about how Aadhaar eSign works and how businesses can integrate Aadhaar eSign to automate and optimise their documentation processes.

In this post, we are going to discuss how Leegality’s Aadhaar eSign Gateway works and how it can be used to integrate and collect digital signatures from users.  Leegality’s Aadhaar eSign Gateway works similar to a payment gateway, just that here the gateway is being used to collect signatures instead of payments. Read more


eSign based Process Automation

How can you utilize Aadhaar eSign for your business?

In an earlier post, we talked about the basics of Aadhaar eSign and how digital signatures function. In this post, we are going to talk about how businesses can utlise Aadhaar eSign to optimise and automate their paperwork and save significant time, money and resources.Read more


What is Aadhaar eSign?

Aadhaar eSign

Aadhaar eSign is a government prescribed method of digitally signing a document and has legal and evidentiary value equivalent to that of  wet (hand-written) signatures.  In fact, digital signatures including Aadhaar eSigns can have more evidentiary weight than wet signatures.

Read more